The Role of HR Management: Recruitment and Training Strategies for Employee Performance at Baitul Maal Wat Tamwil (BMT)

Abstract

This study examined the recruitment, training, and human resource development system at BMT NU Singgahan. The findings indicated that the institution implemented a structured recruitment process that considered not only academic qualifications but also interpersonal skills and alignment with organizational values. Training programs were designed to enhance employees' technical, managerial, and interpersonal competencies, with various methods such as on-the-job training, workshops, mentoring, and technology-based learning. The research also revealed that human resource development at BMT NU Singgahan was influenced by internal factors, including management policies and organizational culture, as well as external factors such as economic conditions and market competition. To optimize human resource development, the study suggested continuous improvement in training programs, employee involvement in development planning, collaboration with educational institutions, periodic evaluation, and adaptability to industry changes. These strategies were expected to enhance employee performance and contribute to the overall success of the institution.